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Managing Self and Others

Module Topics

  • What makes an effective leader?
  • Authority and respect
  • Communication
  • Personal motivation
  • Motivational behaviour in the workplace
  • What makes an effective coach
  • Destroying coaching myths
  • How to give effective feedback
  • Implementing the GROW coaching model
  • Emotional intelligence and coaching
  • Planning and carrying out staff appraisals and development plans
  • Keeping and setting priority lists
  • Effective delegation techniques
  • Being assertive
  • Running productive meetings
  • Identifying time-management “killers”

Delegate Benefits

  • Able to gain co-operation from others without being too structural
  • Maintaining personal motivation at a high level
  • Lifting team moral and motivation
  • Increased communication skills
  • Following a “set” model to ensure successful coaching sessions
  • Ability to “tune-in” to the emotional state of yourself and others
  • Able to gain co-operation from others leading to a win/win outcome
  • Gaining delegation and prioritisation skills to run the team effectively, easing tension/stress potential
  • Able to run productive meetings and encourage team participation