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Becoming an Effective Communicator

(ECITB Module 5)

2019

Jan Feb Mar Apr
  14
 
   
May Jun Jul Aug
16
 
     
Sep Oct Nov Dec
26
 
  14
 
 

2019:

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

14

16

26

14

This module aims to help supervisors communicate effectively in a range of situations including performance and conflict management and toolbox talks

Location
Aberdeen Exhibition and Conference Centre (AECC), Exhibition Avenue, Bridge of Don, Aberdeen AB23 8BL

Content

  • Understand how to communicate effectively, particularly in challenging situations.
  • Demonstrating confidence, recognising and dealing with performance issues.
  • Managing difficult people, conflict management, toolbox talks - overall effective engagement of your team.